NIRVANA: delete your data
Option 1: remove us from Facebook, Instagram or Threads
- In Facebook, open Settings, then Business Integrations (or Apps and Websites). In Instagram or Threads, open the settings for apps and websites you have authorised.
- Find NIRVANA and choose Remove.
- Tick the option to delete posts and activity if you wish, then confirm.
Meta then notifies us automatically. We delete your connection and tokens for that account and cancel any posts waiting to be published. You get a confirmation code you can enter below.
Option 2: disconnect inside NIRVANA
Sign in, open your connected accounts and press Disconnect next to the account. We stop using its token and delete it, and cancel posts waiting for that account.
Option 3: ask us directly
Email support@nirvanaexpress.co.ke from the address on your Kiwi Stays account, with the subject "Delete my data". We confirm by reply and complete the deletion within 14 days.
What gets deleted
- Your Facebook, Instagram and Threads user IDs, account and Page details, and access tokens.
- Pending and scheduled posts.
- On a full account request: your post history, campaign data and NIRVANA profile. Security logs may be kept for up to 12 months where needed to prevent abuse.
Your Kiwi Stays account and listings are not affected. Manage those in Kiwi Stays.